Service changes and required notifications offer a valuable opportunity to enhance customer relationships. With years of experience managing notification mailings of all sizes, from a few hundred to several million, EdgeMark Partners can help you get the job done well. We shape the message, develop the content, and design cost-efficient, data-driven formats to deliver all required information simply and clearly, meeting all mandated deadlines.
Our experience includes…
Annual regulatory mailings—an opportunity to build trust and confidence with your customers by clarifying changes in simple, reassuring terms, including…
- Changes in Terms/Pricing
Branch closings/consolidations—our experience managing multi-branch required notification programs helps make customer next-steps clear and the process stress-free for you.
Service access changes—leading customers through service changes using simple language in an easy-to-follow, cost-effective format takes pressure off the call center and improves customer compliance rates.
Need help managing legal customer notifications? We’re here for you.